Items on Queue
Thu, 2010-04-01 18:27
It's been about a month and I can't get rid of a video on my Queue. I use 2 machines with Zinc. I delete the video on Machine A but when I log into Machine B the video is there. So I delete it on Machine B but then when I log in to Machine A the video is there!
Tue, 2010-08-10 16:59
#2
Has anything gotten figured on this issue? I have a few things that won't clear out of my queue now.
Wed, 2010-08-11 14:56
#3
Please send in the URLs or names to the support and we can look into it...
Without specific problem descriptions or log files we really can't help you out much...
Mon, 2010-08-16 12:23
#4
Hey mrdna, we fixed your queue. Hopefully the problem won't happen again...if it does, we'll do some more extensive troubleshooting. Thanks for using Zinc!
Email support@zinc.tv with the URL of the video that you can't remove. We'll go through the error logs and try to figure out what's going on.