All episodes of a show gets stuck "Loading" in Zinc
Mon, 2010-07-12 19:20
In Hulu, I searched for "Sonny With a Chance" as well as other shows(Good Luck Charlie) , got results, but when I try to play all the episodes, the screen goes blank, and Zinc gets stuck "Loading" through Firefox. Any thoughts what could be causing this .
Thanks,
Thu, 2010-07-15 23:50
#2
Works fine for me. Do you have Adblock Plus installed? You need to disable it on disney.go.com in order for the video to load. Click on the Adblock Plus icon near the adress bar. Then click on "disable on disney.go.com.
Also what kind of system are you running. Disney.com is flash based which causes a lot of stress on older systems. My 1.6ghz Celeron chokes on that site also.
Fri, 2010-07-16 14:21
#3
I am not running adblock. My hardware is the latest(just Built). AMD x4 Quad Core 2.9, 4 gb DDR3 1333, Win 7 64.
This is happening on 2 different Win7 64 systems I have. Regarding ad/spam blocking, is there a setting in Mozilla Firefox that could not be set right, as both my systems are running different virus protection(Norton Internet 2010 on one, an Microsoft Security Essentials on my main HTPC rig, which is very minimal).
I've tried various Disney shows and Zinc seems to have a specific problem with the Disney site on all of my systems.I can go directly to the disney site and its fine.
I noticed when going through Zinc, it gets stuck n "Loading" and will constantly flicker "Connecting to Disney.go.com" in lower left of Firefox, but after 5 minutes or so it will connect , but it is having a hard time connecting to it initially.
I've clear Firefox Cache etc., I also tried changing Firefox Internal Ad blocker but no luck.
If anybody could help I would appreciate it.
Fri, 2010-07-16 15:18
#4
Try Turning on Debug logging
http://www.zinc.tv/faqs/troubleshooting/how-do-i-turn-on-debug-logging
send the log into the support at email and I will look at it...
Fri, 2010-07-16 16:04
#5
I just sent it over.
Thanks for helping,
Michael
Fri, 2010-07-23 19:53
#6
GRose:
I sent over another email to you directly today with the updated log file. I was on vacation until today. I am still having the same problem with Zinc getting stuck on Disney Channel content through Hulu.
Thanks for your help.
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Can Anybody help with this - It seems like when trying to load, something is erroring, causing the interface to never load. I am having this problem alot now, on 2 different systems.
Go to Hulu within Zinc, and search "Sonny With a Chance" and then try to play a show - it locks up Zinc.
Can someone from Zinc look into this issue.
Thanks,