I can see the Zinc tiles but can’t get anything to play. What should I do?

If you just upgraded to Beta-5, and all you hear is the “bing” sound and then nothing happens when you try to play a video! You should contact support and we may be able to diagnose the issue. This could be due to a problem writing your history to the local favorites file. See the Troubleshooting: Deleting your local favorites and history cache.